Future of Digital Onboarding and Customer Experience is a community-driven event that brings thought leaders of CX innovators, researchers, educators, and entrepreneurs who have a shared purpose for enhancing customer experience, Digital Onboarding, and Identity Management forms in the entire banking industry. Featuring world-class speakers, Case Studies, round tables, and Panel Discussions. This is a must-attend event for banking and fintech executives looking to drive secure, profitable growth through digital onboarding.
In this technology-driven world, Biometrics are changing the way we connect and engage with our customers providing a seamless and “walk-through” customer experience has become a necessity of every banking industry. Personalized customer experience is possible through unified biometric technology, As Facial recognition is already unveiling frictionless personalized experience in multiple industries.
Gamification is the idea of increasing customer engagement by adding game-elements to products or brands. By using the elements of the games in customer experience, gamification has proven to boost engagement while onboarding customers digitally.
In today’s interconnected world, where banks strive to be present across all channels and devices, an omnichannel approach gives them the ability to be more cohesive. Being Digital has become the pulse of banking customers’ interactions, and it continues to influence their behavior and needs. Digital consumers are conscious of their banking options and can choose for a better-digitalized banking experience that can meet their needs and expectations. Providing an omnichannel approach that will ensure while switching channels from digital to physical, the customer receives a unified brand experience.
“I am very happy that I had the chance to be here and it’s a great way to network with people. In the end, it’s always important to have discussions and implement them. Thanks for the opportunity Group Futurista Team.”
“It was a great event Group Futurista organised it nicely and the materials were circulated really well. I was really very happy to be here and it’s always great to participate in such events.”
“Group Futurista managed to bring together a brand diversity of stakeholders from the Industries, academia and Governments. It was a truly an inspiring collaboration.”
“Lessons learned across industries were really beneficial. Events like these bring together Passionate people with tons of energy in a really creative and positive environment.”
“The conference organizers left no stone unturned on all the issues related to the subject. I’ll Certainly be looking to attend other conferences organised by Futurista.”
“The striking thing about the conference is the level of knowledge is much higher than what I’ve seen in any other conference. It was so refreshing to be in this kind of a diverse environment of attendees from the industry, universities and government representatives and get their view point’s”
“We found this event very interesting because it was a focal point for people all over E.U. It helped us connect with people that would have taken us months to find in any other way. We appreciate the opportunity to be able to partner with Group Futurista”
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