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Future of Voice Assistance for Businesses


Date: 6th December 2021
Time: 1100 hrs ET/1500 hrs GMT


Overview for Future of Virtual Contact Centre webinar

Artificial intelligence and machine learning are reshaping practically every business. AI-powered voice assistants have had a significant impact on the e-commerce trend in particular. In order to keep up with the demands of modern consumers, voice interfacing is also advancing at a rapid pace in the banking and healthcare businesses.

Voice assistant consumer awareness and adoption are still in their infancy, far from attaining maturity, especially when compared to all other existing technologies. However, the future of voice technology is unquestionable. Customers' behaviour will continue to be pushed and changed, and organisations must plan and adjust accordingly.

Smart speaker adoption has accelerated as well. In just four years, one out of every four adults in the United States will be using voice-enabled intelligent speakers. In 2018, it was two years ago. Given the rate at which it is being adopted, it is safe to assume that it has already reached 50% market penetration.

Technology for voice assistants is ideal not only for personal purposes, but also for the demands of a successful business. The automated procedures that voice assistants integrate into the corporate setup are one of the most significant commercial benefits of voice assistants. Through the application of emerging AI technology and deep learning, such helpers never cease functioning. Some of the functions that speech technology can serve include processing information, examining data, and keeping essential procedures up to date. Voice assistants are in charge of identifying and managing important deadlines, schedules, and activities and meetings. They have the ability to make any firm far more adaptable and automated.

To guide your company through the many perks and benefits offered by Voice Assistants, Group Futurista is happy to present to you its “Future of Voice Assistants for Business” webinar.
Register now to secure your pass.

What to Expect?


Connect, listen and learn with our live digital sessions.

Panel Discussions

Conversations and deliberations that are contagious


Network Digitally with industry leaders across the globe

Virtual one to one

Effective one-on-one meetings are a powerful tool to connect and close the deals with your leads.

Summit Highlights

07+ Knowledge Sessions

The summit will consist of interesting web panel discussions, exclusive live fireside chats and engaging digital industry presentations. 

10+ Industry

Industry's thought leaders, decision-makers, and solution providers will gather virtually to discuss the latest trends, innovations, and technologies in the Finance and Insurance Industry.


Congregation of industry's top-level executives and senior officials for knowledge sharing.

Discussion Points

The proven conversation design principles that help you unlock the potential of your Technology

Chatbot Business: Chatbots between aspiration and reality

Smart Speaker Business – Voice Commerce: When will the breakthrough come?

KPIs in conversational commerce – what to look out for, which processes to build

Topic We Cover

Omni-Channel Experience

Data Security

Interactive voice response (IVR)

Hyper personalization

Automatic call distributor (ACD)

Cost-effective Multitenancy Model

Virtual contact center model

Predictive Behavioral Routing (PBR)

Seamless customer Service.

Omnichannel routing

Intelligent automation





Healthcare and Life Sciences



Travel & Hospitality

Media and Entertainment


Who should attend?

Job Titles

CXO, VP, Director, Head of

  • Call Centre Director
  • Customer Service
  • Customer Experience
  • Customer Insight
  • Customer Strategy
  • Digital Customer Experience
  • Customer Loyalty
  • Contact Centre
  • Social Media
  • CRM
  • Marketing
  • Direct Marketing
  • Digital Marketing Specialists
  • Operational Excellence



Our Sponsors

Platinum Sponsor

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Gold Sponsor


Media Partners


Frequently asked question

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