Get ready to embark on a journey into the future of digital onboarding and customer experience at the FI Summit in London, UK, brought to you by Group Futurista. As we stand on the precipice of a new era, let us paint a vivid picture: in 2023, mobile banking app downloads surged by a staggering 61% globally, reflecting the seismic shift towards digital engagement. At the summit, you'll witness industry titans unveiling AI-driven onboarding solutions, slashing the onboarding time by 70%, and enhancing security tenfold. With the rise of neobanks, financial institutions are reimagining CX as a competitive battleground. In this immersive event, thought leaders will guide you through the digital landscape's uncharted territories, where hyper-personalization and data-driven insights redefine the customer experience.
In the dynamic realm of finance, a revolution is quietly underway, reshaping the very fabric of how we interact with financial institutions. Leading the charge are tech-driven giants, who have harnessed the power of biometric authentication to create an unprecedented user experience. With fingerprint and facial recognition, they've transformed the once-tedious onboarding process into a seamless, secure affair, attracting millions of users worldwide. Moreover, fintech disruptors have redefined the game by simplifying the merchant onboarding journey. By leveraging AI-driven risk assessment, they've slashed approval times to mere minutes, propelling countless entrepreneurs toward financial success. This digital metamorphosis isn't merely confined to industry giants; traditional banks are also adapting.
In today's dynamic business landscape, the winds of change are ushering in a Customer Experience (CX) revolution of epic proportions. Forward-thinking companies are harnessing the formidable power of seamless digital onboarding, setting a new standard for user engagement. For instance, industry leaders recently introduced an innovative digital ID verification system that reduced the customer onboarding process from days to mere minutes, setting the bar sky-high with 98% customer satisfaction rates. Not to be outdone, fintech disruptors have streamlined their onboarding journey, attracting millions of users with a frictionless experience that boasts a jaw-dropping 99.5% completion rate. These impressive statistics demonstrate that the digital onboarding revolution is not just about convenience—it's about retaining and delighting customers.
In the digital era, financial institutions are redefining the customer experience with the finesse of a master painter. Leading banks have already cut their account opening process down to a mere five minutes, setting a gold standard for swift and seamless onboarding. Not to be outdone, fintech disruptors have pioneered contactless solutions, allowing users to sign up effortlessly with just a tap of their smartphones. These innovations have not only heightened customer satisfaction but have also translated into staggering results. It's a masterpiece in the making: As traditional and digital financial institutions perfect the art of the seamless welcome, they unlock a world of possibilities, with customer retention soaring to new heights and unlocking untapped market potential.
"Cash is King No More!"
Innovative keynotes delivered by the industry's true heavyweights, covering practical challenges and subjects which are exclusively entailed in our agenda. Gain subject matter expertise, network, and collaborate to explore solutions that shed light on future business models impacting revenue inflows.
Futurista Start-up Elevate is a dedicated platform for Startups and VCs. We offer industry-specific startups a showcasing opportunity, enabling them to connect with corresponding VCs and Mentors. A win-win dynamic is created to attain the desired exposure for startups who are looking forward to scaling up their businesses.
A smart application will help you connect with key decision makers, share files, brainstorm ideas, and have a seamless networking experience. A comprehensive module covering the entire event, compiled for training purposes, to be made available post-conference, exclusively for the attendees.
CXOs, VPs, and Directors of :
Empathy by design
Intelligent customer experience
Future business model
Universal digital identity
Self Sovereign Identity
Futurista Startup Elevate is a platform that transforms big-ideas into reality! The FODOX 06th March, 2024 will fuel start-ups to take themselves to the top by providing access to VC's, Mentors, and Potential Clientele from the corresponding industries. The perks include Product Showcasing, Speaking Slots, and Campaigns running among our thoroughly researched pack of delegates.
Another feather in our cap- Future of Digital Onboarding and Customer Experience Summit
which was held on the 11th & 12th of April 2019, in London.
The event brought together some of the key decision makers from the biggest organizations, innovative Start-ups, and Governments around the globe, to discuss the various challenges and explore best-practices to optimize Digital Onboarding, Customer Experience and Identity Management processes for financial institutions.
Group Futurista's first event- Post-GDPR/The Future of Data Protection 2018 was held in
Berlin on 8th & 9th of November. Cross-industrial representatives were invited along with
advocates, techno-sociologists, researches, and government representatives
to draw a bigger picture of the global impact of GDPR on businesses, societies, and cultures
across the world.
The event helped many businesses to be better prepared with GDPR and other tech regulations that needed to be enforced. The Futurista Start-up Elevate platform allowed start-ups like Hotshot to showcase their solutions and collaborate with industry-leading organizations.
"Focusing on the customer makes a company more resilient." - Jeff Bezos